What Café Buyers Are Really Looking For in 2025 (Insights from The London Coffee Festival)
We’re looking forward to attending the London Coffee Festival, one of the most important events in the café and food-to-go calendar.
Held at the Truman Brewery in London, the festival brings together over 260 coffee and food brands, alongside operators, buyers and industry professionals across four days.
But beyond the scale of the event, what makes it valuable is what it reveals.
Because events like this don’t just showcase new products - they highlight what operators are prioritising, what’s changing, and what’s actually selling.
WHY EVENTS LIKE THIS MATTER
In fast-moving sectors like cafés and food-to-go, trends don’t emerge in isolation.
They show up:
- On stands
- In conversations
- In what people stop to look at
The London Coffee Festival is one of the clearest places to see this happening in real time, bringing together thousands of visitors and industry professionals each year.
And what stands out at these events often mirrors what performs at the counter.
WHAT CAFÉ BUYERS ARE PRIORITISING
Across recent years, a few themes have become increasingly clear.
1. Simplicity is outperforming complexity
Products that are easy to understand are far more likely to be shortlisted.
Buyers don’t spend long analysing every option — they scan, shortlist and move on.
It’s the same behaviour seen daily in cafés, where quick decisions define what sells.
Understanding how customers make those decisions — and what influences them — is key to improving performance at the counter.
2. Familiar formats still win
While innovation matters, familiarity continues to drive sales.
Formats like pies, rolls and pastries remain strong because they are:
- Easy to recognise
- Easy to price
- Easy to serve
This balance between familiarity and quality is what makes certain products consistently perform across different café environments.
3. Consistency is becoming non-negotiable
Operators are under increasing pressure to deliver:
- Speed
- Quality
- Reliability
Products that behave predictably — baking consistently, holding well and presenting clearly - are becoming more valuable than ever.
This is particularly important in smaller kitchens where teams need to deliver quickly without complexity.
4. Value perception matters more than price
In a more cost-conscious market, buyers are not just looking for cheaper options.
They are looking for products that feel:
- Worth it
- Well-made
- Consistent
This shift is changing how menus are built, how products are positioned, and how decisions are made.
WHAT THIS MEANS IN PRACTICE
What stands out at events like the London Coffee Festival is not just innovation.
It’s clarity.
Products that:
- Look right
- Feel familiar
- Perform consistently
These are the ones that get attention.
And more importantly, they’re the ones that translate into real-world sales.
FROM THE SHOW FLOOR TO THE COUNTER
There’s a clear link between what happens at industry events and what happens in cafés.
Buyers behave the same way customers do:
- They scan
- They shortlist
- They decide quickly
That’s why what works on a stand often reflects what works on the counter.
FINAL THOUGHT
The London Coffee Festival is a great opportunity to see where the market is heading.
But more importantly, it’s a reminder of what doesn’t change.
Clear products. Strong formats. Consistent performance.
Because whether it’s on a busy show floor or a café counter, the products that succeed are the ones that are easiest to choose.
























